Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website pizzaluce.click or any services offered by Pizza Luce ("Company," "we," "us," or "our"). By accessing or using our website, placing an order, or otherwise engaging with our services, you ("User," "Customer," or "you") agree to be legally bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

By accessing pizzaluce.click (the "Website"), creating an account, placing an order, or otherwise interacting with Pizza Luce's services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Pizza Luce, operating under the laws of the United States. If you are using our services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" shall refer to that entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our services. By using our Website or placing an order, you represent and warrant that you meet this age requirement. If you are under the age of 18, you may only use our services under the supervision and with the explicit consent of a parent or legal guardian who agrees to be bound by these Terms.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Continued use of the Website after any such changes shall constitute your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

2. Description of Services

Pizza Luce is a food service business that offers customers the ability to browse our menu, place food orders, make reservations, and engage with various promotional offerings through our Website at pizzaluce.click. Our services may include, but are not limited to:

• Online ordering for pickup and/or delivery of food and beverages
• Menu browsing and nutritional information display
• Account creation and management for returning customers
• Loyalty programs, promotions, and special offers
• Customer feedback, reviews, and communication features
• Catering inquiry and booking services
• Gift card purchases and redemption
• Notification services regarding order status, special deals, and company updates

All food products and services are subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Pizza Luce shall not be held liable for any modification, suspension, or discontinuation of services.

Delivery services, where available, may be fulfilled by third-party delivery partners. Pizza Luce does not guarantee the actions or conduct of any third-party service providers and shall not be liable for delays, errors, or issues arising from third-party delivery services.

Menu items, prices, and availability are subject to change without notice. Images displayed on our Website are for illustrative purposes only and may not exactly represent the final product delivered or prepared. We do not guarantee that descriptions, images, or other content on the Website are accurate, complete, or current.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access
• Accept responsibility for all activity occurring under your account
• Use the Website and services only for lawful purposes and in accordance with these Terms
• Comply with all applicable federal, state, and local laws and regulations of the United States
• Ensure that any contact information provided to us is valid and regularly monitored
• Promptly notify us of any changes to your personal or billing information

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities while using our Website or services:

• Using the Website for any unlawful purpose or in violation of any federal, state, or local regulations
• Attempting to gain unauthorized access to any portion of the Website, our servers, or any connected systems
• Engaging in any form of data mining, scraping, crawling, or similar data gathering techniques without our express written consent
• Transmitting any viruses, malware, spyware, or any other harmful or disruptive code
• Using automated tools, bots, or scripts to interact with the Website without prior written permission
• Impersonating any person or entity, or falsely claiming affiliation with any person or entity
• Posting or transmitting any content that is defamatory, obscene, fraudulent, threatening, harassing, or otherwise objectionable
• Engaging in fraudulent activities, including submitting false orders or using stolen payment credentials
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein
• Attempting to circumvent any security measures implemented on the Website
• Reselling or commercially exploiting any part of our services without our express written authorization
• Collecting or harvesting any personally identifiable information from the Website
• Using the Website in any manner that could damage, disable, overburden, or impair our servers or networks
• Violating the intellectual property rights of Pizza Luce or any third party

Violation of any of the above prohibitions may result in immediate termination of your account and access to our services, and may subject you to civil and/or criminal liability under applicable United States law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030).

4. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and all other material (collectively, "Content"), is the exclusive property of Pizza Luce or its content suppliers and is protected by United States copyright, trademark, trade dress, and other intellectual property laws.

The Pizza Luce name, logo, and all related marks, product names, and slogans are trademarks of Pizza Luce. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these trademarks in any way without our prior written permission. Nothing contained on the Website should be construed as granting any license or right to use any trademark without our express written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. This license does not include:

• Any resale or commercial use of the Website or its contents
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of the Website or its contents
• Any downloading, copying, or use of account information for the benefit of any third party
• Any use of data mining, robots, or similar data gathering and extraction tools

This license is automatically terminated if you violate any of these restrictions and may be terminated by Pizza Luce at any time without notice. Upon termination, you must destroy any downloaded or printed materials obtained from the Website.

If you submit any content to our Website, including reviews, comments, feedback, or suggestions ("User Content"), you grant Pizza Luce a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating and promoting our business. You represent and warrant that you own or control all rights to the User Content you submit.

5. Payment Terms

5.1 Pricing and Payment

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Applicable taxes, delivery fees, and service charges will be displayed at checkout prior to finalizing your order. Pizza Luce reserves the right to modify pricing at any time without prior notice.

We accept various payment methods as indicated at checkout, which may include major credit cards, debit cards, and other electronic payment options. By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that all payment information is accurate.

5.2 Order Confirmation and Processing

Upon placing an order, you will receive a confirmation email or notification. This confirmation does not constitute acceptance of your order; it merely acknowledges that we have received your order request. Pizza Luce reserves the right to accept, decline, or limit any order at its sole discretion, including in cases of pricing errors, product unavailability, or suspected fraudulent activity.

5.3 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, including incorrect items, quality concerns, or missing items, please contact us immediately at [email protected]. We will review each situation on a case-by-case basis and may offer a replacement, store credit, or refund at our sole discretion.

Cancellation requests must be submitted prior to the commencement of order preparation. Once food preparation has begun, cancellations may not be possible. Pizza Luce is not responsible for delays caused by factors outside of our control, including but not limited to inclement weather, traffic conditions, or third-party delivery service issues.

5.4 Promotional Offers and Discounts

Promotional offers, discount codes, and loyalty rewards are subject to specific terms and conditions associated with each promotion. Offers may not be combined unless expressly stated. Pizza Luce reserves the right to modify or withdraw any promotional offer at any time without prior notice. Abuse or fraudulent use of promotional offers may result in order cancellation and account termination.

6. Food Safety, Allergens, and Dietary Information

Pizza Luce takes food safety seriously and strives to provide accurate information regarding ingredients, allergens, and nutritional content. However, our food is prepared in a kitchen environment where common allergens, including but not limited to gluten, dairy, nuts, eggs, soy, and shellfish, may be present. We cannot guarantee a completely allergen-free environment.

It is your responsibility to inform our staff of any food allergies or dietary restrictions when placing your order. While we will make reasonable efforts to accommodate special dietary needs, we cannot guarantee that our products are free from any specific allergen. Pizza Luce shall not be held liable for any adverse reactions resulting from failure to disclose allergies or from cross-contamination.

Nutritional information provided on our Website is approximate and intended for general informational purposes only. Actual nutritional content may vary based on ingredient availability, preparation methods, and portion sizes. This information should not be construed as medical or dietary advice.

7. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES PROVIDED BY PIZZA LUCE ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE WEBSITE
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SERVICES

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

Pizza Luce does not warrant that the Website will meet your specific requirements or that any errors in the Website will be corrected. We do not assume any responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization settings.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW IN THE UNITED STATES, IN NO EVENT SHALL PIZZA LUCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses
• Personal injury or property damage resulting from your access to or use of our services
• Unauthorized access to or use of our servers and/or any personal information stored therein
• Interruption or cessation of transmission to or from our Website
• Bugs, viruses, or other harmful code that may be transmitted through our Website
• Errors or omissions in any content, or any loss or damage incurred as a result of your use of any content posted, transmitted, or otherwise made available via the Website

IN NO EVENT SHALL PIZZA LUCE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF OUR SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PIZZA LUCE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN PIZZA LUCE AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce, its parent company, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use of the Website or services in any manner not authorized by these Terms
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights
• Your violation of any applicable federal, state, or local law or regulation
• Any content you submit, post, or transmit through the Website
• Your fraudulent or intentionally harmful conduct
• Any misrepresentation made by you

Pizza Luce reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with Pizza Luce in asserting any available defenses. You shall not settle any claim without the prior written consent of Pizza Luce.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and applicable state laws, without regard to any conflict of law provisions. To the extent applicable, United States federal law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and relevant consumer protection regulations enforced by the Federal Trade Commission (FTC), shall apply to these Terms and your use of our services.

For users located in California, additional rights and protections may apply under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as the California Business and Professions Code and other applicable California statutes.

Any legal action or proceeding arising out of or relating to these Terms or your use of our services that is not subject to arbitration as provided herein shall be brought exclusively in the competent federal or state courts of the United States, and you hereby consent to the personal jurisdiction and venue of such courts. You waive any objection to the jurisdiction and venue of such courts.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact Pizza Luce at [email protected] and provide a written description of the dispute, your desired resolution, and your contact information. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date of the initial written notice.

11.2 Binding Arbitration

If the dispute cannot be resolved informally within thirty (30) days, you and Pizza Luce agree that any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, which are available at www.adr.org.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties. The arbitrator shall have the authority to award any remedy that would be available in a court of competent jurisdiction. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

The parties agree that any arbitration shall be limited to the dispute between Pizza Luce and you individually. To the fullest extent permitted by law:

• No arbitration shall be joined with any other arbitration
• There is no right or authority for any dispute to be arbitrated on a class-action basis
• There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

11.3 Class Action Waiver

YOU AND PIZZA LUCE EACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Pizza Luce agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

12. Term and Termination

These Terms shall remain in full force and effect while you use our Website or services. Pizza Luce reserves the right, in its sole discretion, to:

• Suspend or terminate your account or access to any or all of our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms
• Refuse service to any person or entity at any time
• Remove or edit any content submitted to our Website
• Discontinue or modify any aspect of our services without notice or liability

Upon termination of your account or access to our services:

• All rights and licenses granted to you under these Terms shall immediately terminate
• You must cease all use of the Website and services
• Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, limitations of liability, dispute resolution, and governing law provisions

You may terminate your account at any time by contacting us at [email protected] with a request for account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Luce. These links are provided solely for your convenience and informational purposes. Pizza Luce has no control over the content, privacy policies, or practices of any third-party websites or services and accepts no responsibility for them.

We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit. Your use of third-party websites is entirely at your own risk. The inclusion of any link on our Website does not imply endorsement, approval, or recommendation by Pizza Luce of the linked website or any association with its operators.

Pizza Luce shall not be liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any third-party content, goods, or services available on or through any third-party websites or services.

14. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the terms of our Privacy Policy. Our Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable, as well as FTC guidelines regarding online privacy and data security.

We encourage you to review our Privacy Policy at pizzaluce.click to understand our practices. If you have any questions or concerns regarding our privacy practices, please contact us at [email protected].

15. Changes to Terms of Service

Pizza Luce reserves the right to modify, update, or replace these Terms of Service at any time and at our sole discretion. We will provide notice of significant changes by:

• Updating the "Last Updated" date at the top of this page
• Posting a notice on our Website
• Sending an email notification to registered users (where applicable)

Your continued use of the Website or services following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must stop using our Website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

No amendment or modification of these Terms will be binding unless in writing and either posted on the Website by Pizza Luce or signed by an authorized representative of Pizza Luce.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pizza Luce on the Website, shall constitute the entire agreement between you and Pizza Luce concerning your use of the Website and services. This Agreement supersedes all prior and contemporaneous negotiations, discussions, or agreements, whether written or oral, between the parties relating to the subject matter herein.

No failure or delay on the part of Pizza Luce in exercising any right or remedy under these Terms shall operate as a waiver of such right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of such right or remedy or the exercise of any other right or remedy.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or contrary to public policy under applicable United States law or any applicable state law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The parties agree that they would have entered into these Terms and each provision hereof irrespective of the fact that one or more provisions may be declared invalid, illegal, or unenforceable.

18. Force Majeure

Pizza Luce shall not be liable for any failure or delay in the performance of our obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions, power outages, internet service disruptions, civil unrest, labor disputes, supply chain disruptions, or any other circumstances beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, Pizza Luce will use commercially reasonable efforts to resume performance of our obligations as soon as practicable. We will notify you of any Force Majeure Event that materially affects our ability to fulfill your order or provide our services.

19. Electronic Communications

By using our Website or services, you consent to receiving electronic communications from Pizza Luce, including emails, text messages, push notifications, and other electronic messages. These communications may include order confirmations, marketing and promotional messages, account notifications, and other information related to your use of our services.

You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each marketing email or by contacting us at [email protected].

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders or account.

20. Accessibility

Pizza Luce is committed to ensuring that our Website and services are accessible to all users, including those with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing our Website or services, please contact us at [email protected] so that we may assist you and work to improve our accessibility.

21. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, our services, or any other matter, please do not hesitate to contact us using the following information:

We are committed to responding to all inquiries in a timely and professional manner. For urgent matters related to food safety or order issues, please contact us directly via email for the fastest possible response.

These Terms of Service were last updated on April 9, 2026. Pizza Luce reserves the right to update these Terms at any time without prior notice. Your continued use of our Website and services following any changes constitutes your acceptance of the revised Terms.